Privacy Policy
Introduction
The following describes how We processes your personal information.
Your integrity is of outmost importance to us, why we always store as little data about you as possible, and we want to be fully transparent what that exactly is.
We are the data controllers for our processing of your personal data.
Collection of personal data
From you
The personal information we collect from you is limited to what you give us. It can be name, phone number, email, address, age and gender. It is also the content of any message you sent us, through forms, email and SMS.
From third party
Currently we do not collect any personal information about you from any third party.
Purpose and legal basis
Legal obligation
Under some circumstances we have legal obligations to process and store personal information from you, such as under national accounting laws.
Fulfillment of agreement
If you buy a product from us we must process and store some personal data to fulfill our agreement with you. Such as handle complaints and payments.
Legitimate interests
If you share your email with us we can send marketing material to it, if you do not want this tell us and we will stop. We will never share you email adress with anyone else without your approval. We process and store age, gender and location for statistical purposes.
Disclosure of personal data
We can share your personal information
- With you, if you request it
- With logistical partners, so they can deliver our product/-s to you
- With our accounting partners, according to accounting law
- External IT subcontractors, that manage our website and other IT-systems
Third country transmission
As a general rule, we do not disclose your personal data to parties/personal data processors located outside the EU/EEA, but should this happen, we guarantee that these parties live up to a high level of protection.
Storage limitation
We do not store your personal information longer than needed. If no law requires us to store your information even longer, these are our time frames:
If you have bought a product from us we will store your information as long as that product exists plus an additional 10 years for quality control.
If you have only expressed interest in our products but not bought one, we will store your information until you tell us to remove it.
All email and SMS communication will be kept indefinitely.
Your rights
As a registered person, you have a number of rights, partly to ensure that we process your personal data properly and partly to give you access to your personal data. These are the right to:
- Get information about what personal data we process and for what purpose. 2. Get information about who gets access to the personal data.
- Request correction of incorrect or incomplete information.
- Withdraw any consent.
- Submit a complaint to the national authority for Data protection.
- Oppose direct marketing.
Contact
If you have any questions or wish to make a complaint regarding our processing of your personal data or wish to exercise your rights as a registered person, you are welcome to contact us. Email: info@miragesolutions.es
We will receive your questions on weekdays 08:00 – 16:00.